Product Updates

Chinese banner update

Compliance with privacy laws means always staying on top of changes at the legislative level. Recently, China enacted its privacy law, the Personal Information Protection Law of the People's Republic of China (PIPL). It comes into effect Nov. 1, 2021. It contains stricter provisions on data processing and relies mainly on end-user notice and consent. Penalties for violating the law include fines for nearly 50 million RMB (Chinese currency) or 5% of an organization's annual revenue, based on the previous year's total. 

The law now mandates end users' explicit consent for a website to collect personal information. Personal information, as defined under the Chinese law, is any information that relates to an “identified or identifiable natural person."

So here at Osano, we changed the default banner to help customers comply with the new rules. Now, users accessing Osano from China will see a banner that requires them to explicitly consent to the use of cookies for tracking, analytics, personalization or marketing.

This change requires a "re-publish." 

Why does this matter?

The Osano banner now provides the end-user more information to help them make an informed decision on whether they consent to cookies. Users can opt-in or opt-out, whereas previously, the default was opt-in. If users don't make a choice, the assumption is they don't want cookies deployed for tracking, analytics, personalization or marketing.  

The new Chinese banner ensures:

  • Compliance with China's law.
  • User empowerment to make their own choices.

Product(s) Affected

Core Platform

Availability

BusinessBusiness+Enterprise


Data Discovery

A significant part of compliance is knowing what data you have and where it lives. Whether you need to perform a DPIA, provide evidence as part of an audit, or enhance security measures for data sources with higher risk, this can be a slow and painful process. Why? Because most companies have hundreds — if not thousands — of SaaS and on-premise systems where personal data is collected, transferred, shared, and stored.

That's why we've released Data Discovery. It uses artificial intelligence to discover and classify personal data, automate privacy rights fulfillment and demonstrate compliance. We launched this tool to save organizations hours of expensive manual labor and pain by automating the process. 

Here's how to get started:

  1. Connect Osano Data Discovery to your cloud-based or on-premise products, platforms and databases with a few clicks. Osano Data Discovery supports both structured and unstructured data. If we don't already support your data provider, open a support ticket, and Osano engineering will create the connector quickly and at no cost. Usually in as little as 72 hours.
  2. Osano's AI, which has been trained on billions of data points, will search for and find data stored across your organization, saving you from the monotony of manual classification.
  3. As Osano's AI discovers new systems, it will automatically classify the data it finds into more than 60 categories of personal, personally identifiable (PII) and sensitive data based on hundreds of data types.
  4. Once your data has been categorized, it is then easily accessible and searchable. 

Why does this matter?

Data Discovery is the foundation of a good privacy program. You can't be a responsible data steward if you don't know your data and where it lives.

Beyond wanting to do the right thing, several privacy and security laws require you to have your data mapped. That includes responding to data subject access requests or doing a privacy impact assessment. You can't do any of that without knowing where your data lives within the organization. Without automated data discovery, companies are often left to use systems like a manually built spreadsheet to track data. That makes you vulnerable to inefficiencies, human error and pain. And even then, oftentimes, data hiding in various systems and databases gets overlooked. Human error is real.

Data Discovery:

  • Automates data identification and classification.
  • Helps you comply with privacy and security obligations. 
  • Makes an inevitable process much less painful

Product(s) Affected

Core Platform

Availability

BusinessBusiness+DeveloperEnterprise


Global Privacy Control

California's Attorney General recently confirmed that companies captured under the California Consumer Privacy Act (CCPA) must honor Global Privacy Control (GPC) signals. Osano's Consent Management platform now understands and communicates GPC signals.

A coalition of tech companies, developers and privacy advocates worked together to create the GPC signal. It aims to create a global web browser setting that allows users to control their online privacy. By enabling Global Privacy Control in Osano's Consent Manager, Osano customers' end users can opt-out of the sale of their data across all websites that respect the signal. The GPC signal is either communicated by the browser's default settings (DuckDuckGo and Brave support this) or via an extension installed.

This change is optional, but Osano strongly recommends enabling the GPC toggle. Important: To implement the GPC change, you will need to do a "republish."

Why does this matter?

As one WIRED reporter put it in his story on GPC

"What do you call a privacy law that only works if users individually opt-out of every site or app they want to stop sharing their data? A piece of paper. Or you could call it the California Consumer Privacy Act." 

Here's what he meant: Under California's Consumer Privacy Act, organizations are required to offer users opt-out rights. Typically, users had to opt-out of data processing or the sale of their data at each website they visited. That was until a coalition of more than a dozen organizations began developing the GPC specification. 

GPC aims to make opting out easy. 

DuckDuckGo and Brave already incorporate GPC into their codes at the browser level. But for end-users that use other browsers, many extensions will add the functionality to any given browser. That control is up to the end-user. 

But, as mentioned above, the reason this really matters is, while the CCPA doesn't specifically mention the GPC signal, the California Attorney General gets to issue regulations indicating specific compliance requirements. In July, the office added to its CCPA FAQs that businesses selling personal information must honor GPC signals. 

To be clear: the GPC doesn't prevent data collection. It simply indicates that companies must opt users out of the selling of the data an organization has collected on them. When an end-user toggles the GPC, there's no documentation that they don't want their data sold within Osano's blockchain. That makes it auditable. It's now a permanent, traceable and timestamped record. 

With this change, your organization can:

  • Demonstrate compliance with the California Consumer Privacy Act.
  • Keep the California Attorney General happy.
  • Signal to customers and end-users you care about their privacy rights.

Product(s) Affected

Core Platform

Availability

BusinessBusiness+DeveloperEnterprise

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What's New at Osano

Chinese banner update

China passed a privacy law recently. The Personal Information Protection Law comes into effect in Nov.1 , 2021. It requires changes for obtaining consent from users for tracking, analytics, personalization and marketing. 

learn more

AI-powered Data Discovery, "No Fines, No Penalties" Pledge, $11M in funding

Today Osano is launching our AI-powered Data Discovery feature and introducing an industry-first "No Fines, No Penalties" Pledge. In addition, we're announcing $11 million in new funding. 

learn more

Global Privacy Control

Osano's Consent Management platform now understands and communicates Global Privacy Control signals.

Learn More

French banner consent configuration

In October 2020, the French Data Protection Authority changed its rules on cookies. This feature provides a consent-banner configuration that applies to French users and complies with the DPA's rules. 

Learn More

Nissenbaum Release

The Nissenbaum release includes "Text Customization for Consent Manager." Customers can now customize the language within your cookie pop-up. 

Release also includes "Upload Documents" for vendor monitoring.