Product Updates

External vendor assessments now available

posted on February 1, 2023

Ever try hammering in a nail with a screwdriver? It’s possible to do in a pinch, but you wouldn't build a house in this way; you'd only cause damage and slow yourself down. Having the right tool for the job makes all the difference. Just like getting your team the software tools they need can be the difference between exceeding your quarterly goals or planning for another round of layoffs.

Privacy plays a critical role in software procurement. Without proper privacy reviews, new tools that put your users’ and employees’ data at risk may be unknowingly purchased and onboarded. This can lead to steep consequences, including regulatory fines and negative headlines. However, privacy reviews that take too long slow down the procurement cycle and can keep critical capabilities out of the hands of the people who need them.

It’s a delicate balancing act to protect your organization while also empowering teams to move fast. This is why Osano is introducing external vendor assessments. Now, the same privacy management platform you rely on for world-class consent management, subject rights management, and vendor monitoring also sets you up for success when you need to evaluate the privacy impact of new vendors.

Vendor assessments with Osano

In addition to the existing DPIA and RoPA templates, Osano now includes templates for vendor privacy and vendor security. Built by Osano’s privacy experts, these new templates are based on the NIST privacy and security frameworks. These new templates are designed for your external vendors to fill out during your procurement process. As such, Osano now includes the ability to assign any template to an external user by inputting their email address. Users receive an email notification that they have a new assessment to fill out and a link to the new Osano Assessments portal.

To see Osano’s new assessment in action, check out this demo:

Getting started with Osano Assessments is easy. Log in to your Osano account and navigate to the assessments section of the app. Then, simply create a new assessment, choose a template, and assign users to complete the assessment. 

Product(s) Affected

Core Platform

Availability

Enterprise


Osano CMP support for 2023 US privacy laws

posted on December 15, 2022

There’s a lot of action in the world of privacy with 5 new privacy laws going into effect in the US next year. California, Colorado, Connecticut, Virginia, and Utah all have new legislation set to go live. In particular, California’s CPRA and Virginia’s VCDPA become active on January 1. With all of these changes, many of the folks we’ve been talking to have shared their struggle to keep up with the legislation and what it means for their business. Osano is here to help! 

The new features in the Osano Consent Management Platform (CMP) give you a simple way to comply with even the nuanced and complex parts of the US laws. In this post, we’ll outline some of the changes the new regulations are asking businesses to comply with. We’ll also show which Osano CMP features you can use to stay compliant and do the right thing by respecting your users’ privacy. 

In this post

Which US laws are going into effect in 2023? 

Five new laws are going into effect, each with slightly different variations in their requirements. We’ve previously written some articles that go into depth on what each law requires (so far) linked in the following  table. These US state law articles cover each of the laws broadly and generally. 

Law

Full name

Effective Date

CPRA

California Privacy Rights Act (Replacing CCPA)

Jan 1, 2023

VCDPA

Virginia Consumer Data Protection Act 

Jan 1, 2023

CTDPA

Connecticut Data Privacy Act

Jul 1, 2023

CPA

Colorado Privacy Act 

Jul 1, 2023

UCPA

Utah Consumer Privacy Act

Dec 31, 2023

You can also check out our six-month, three-month, and one-month countdown articles, which summarize some actions steps you can take to prepare for compliance. 

In this blog, we’ll dig specifically into the CPRA’s and VCDPA’s requirements for consent management that go live on January 1, along with the new and existing Osano CMP features you can use to comply. We’ll also provide the specific “customer actions” you can take to start using these new Osano features. 

What are the new CMP requirements in CPRA and VCDPA? 

In addition to previous requirements (such as notifying users of cookie use and asking for their consent), there are 4 new CMP requirements starting January 1. This table shows a summary of the requirements as well as which Osano CMP features help you comply with them. Read on for the details of each requirement as well as the corresponding Osano CMP features. 

Requirement

What does it mean? 

California (CPRA)

Virginia (VCDPA)

Osano Feature

Global Privacy Signal (GPC)

Capture an opt-out signal from the user’s browser for this session. 

Opt-out preference signal

n/a

Global Privacy Control

(Available today) - Docs

Do not sell or share

Don't sell my personal information (PI) for monetary gain. 


Don't share or process PI for advertising purposes. 

Do not sell or share my PI

 

"Share" = Opt out of cross-contextual behavioral advertising

Do not sell my PI


Opt out of targeted advertising

Updated drawer text 

(Available today) - Docs

Single, clear setting

One place to set “do not sell” and “do not share” preferences.

One option to satisfy both requirements.

n/a

Do Not Sell Modal 

(Available today) - Docs

State-level targeting

Show different content for different states. 

CA laws vs US

VA laws vs US

State-level targeting API 

(Available today) - Docs


Updated banner defaults 

(Planned for Dec 30) - Docs 

Global Privacy Control (GPC)

CPRA is now requiring the ability for users to opt out via a preference signal. While the language is a bit vague, one concrete way to meet this requirement is to capture and process GPC. The GPC setting can be enabled in a user’s browser. Once turned on, it sends a privacy signal to all of the websites visited in that browser asking them not to sell or share the user’s personal information and to opt them out of marketing/advertising cookies.

The good news is that Osano has had support for GPC for a while now. You can enable GPC in your CMP configuration settings. Once enabled, Osano will process the signal based on the user’s location. You can find full details in the Osano Global Privacy Control (GPC) documentation

Customer Action: Enable Osano CMP’s GPC functionality if you aren’t already using it. 

Do not sell or share

One of the CPRA’s biggest updates to California’s previous law (the CCPA) is the shift from “do not sell” to “do not sell or share.” This adds the right for users to not only request their personal information (PI) not be sold for monetary gain, but also for users to opt out of having businesses share or process PI for advertising purposes. Virginia’s law also requires businesses to enable users to opt out of both the sale of their PI and targeted advertising. 

Osano CMP previously supported the ability for an end-user to configure their consent preferences for both “do not sell” as well as the ability to opt out of marketing/advertising cookies via a separate setting in the preference drawer. Now, in order to more closely comply with CPRA’s language, we’ve updated the text and behavior of the CMP preference drawer. Now, selecting the “do not sell or share” toggle will also disable marketing categorized cookies as well. 

Previous preference setting

New preference setting

Customer Action: You must republish your CMP configuration in order to get the new language. Enterprise customers can also customize the verbiage as needed.

Single, clear setting

In addition to allowing users to opt out of both selling and sharing of PI, CPRA also states that businesses must “provide a clear and conspicuous link” to enact this right. Although the Osano CMP preference drawer allows users to set this preference, it also contains additional preferences. In some cases, users may need to scroll to get to the “Do not sell or share” setting. In order to satisfy this requirement for a single link, we’ve released a new “do not sell” modal.

The new modal can be activated using the Osano JavaScript API. You can now add a “Do not sell or share my personal information” link to the footer of your website that causes the modal to appear when clicked by making a call to the showDoNotSell() method.

The new modal has a single setting. Enabling the toggle has the same effect as enabling the “do not sell or share” setting in the preference drawer.

Customer Action: Add a “Do not sell or share” link to your website’s footer that shows the “do not sell” modal. 

State-level targeting — new banner defaults

One of the most powerful features of Osano CMP is that it automatically shows the correct banner to the visitor based on their location. Starting December 30, Osano will change what banners are shown as the default banner for California, Virginia, and the rest of the United States. 

You can see a full list of banner formats and the current locations in which they are served in the documentation. 

Location

Current default

(CCPA opt-out disabled)

Current default  

(CCPA opt-out enabled)

New default on Jan 1

(CCPA/CPRA opt-out disabled)

New default on Jan 1

(CCPA/CPRA opt-out enabled)

California

Banner 3

Banner 1

Banner 3

Banner 1

Virginia

Banner 3

Banner 1

Banner 3

Banner 3

Rest of US

Banner 3

Banner 1

Banner 1

Banner 1

Customer action: If you currently override any banner defaults, you will want to review your overrides before January 1 to ensure you are still compliant when the new laws take effect. If you don’t perform any overrides, then no action is needed on your part. These new banner defaults will automatically go into effect on your site starting January 1. 

State-level targeting — new API 

The Osano JavaScript API has been updated to support state-level targeting. The countryCode property has been deprecated and superseded by the jurisdiction property. The jurisdiction property returns the lowercase country and subdivision codes according to ISO 3166-1 and 3166-2 where Osano CMP geolocates a user based upon their IP address. 

countryCode — For example, returns “us” 

jurisdiction — For example, returns “us-tx

Customer Action: If you are using the JavaScript API, you should update your code to use jurisdiction instead of countryCode.

Summary

The privacy landscape is complex and continues to evolve. Osano will keep track of it for you. With these new and existing features, you can be confident you’ll be ready for CPRA and VCPDA on January 1.

Product(s) Affected

Core PlatformConsent Management

Availability

BusinessBusiness+DeveloperEnterprise


Introducing Privacy Assessments

posted on November 17, 2022

Conducting regular privacy assessments is a core privacy practice. From assessing the privacy impact of a new tool your team wants to implement to keeping records of how your organization processes data, assessments form the backbone of a well-run privacy program. Now, you can use Osano to conduct, manage, and track privacy assessments—including Data Privacy Impact Assessments (DPIAs) and Records of Processing Activities (RoPAs)—all from a central, secure location.

Are spreadsheets spreading you thin? 

For many organizations, the default tool for doing privacy assessments are Excel spreadsheets or Google Sheets. While spreadsheets offer great flexibility, the lack of guardrails can make the entire process confusing and frustrating. It’s like driving your family on vacation, but your car doesn’t have any seat belts or brakes. You may be able to reach the destination, but not without a lot of risk and stress. Finding the right questions to ask and the right people to answer them, along with making sure the assessment questions get answered correctly and in a timely manner, becomes a manual effort most folks don’t want to sign up for. 

Get there safely with Osano Assessments

With so much changing and so much to do, you may feel like your privacy program is always a bit behind. If you want to speed up your program and get there faster, while also keeping your assessments secure and compliant, Osano can help. 

Osano provides a simple, centralized set of assessment templates that can get you started quickly with high-quality assessments, designed by Osano’s privacy experts, and based on industry-standard best practices, such as guidance issued by the UK Information Commissioner's Office (ICO).

How to use Osano Assessments

DPIA and RoPA are available today, with more assessment templates coming soon. 

  1. Log in to my.osano.com 
  2. Navigate to Assessments
  3. Select the green + button to create a new assessment
  4. Provide a name and select a template (RoPA or DPIA) 
  5. Select a user to be assigned the assessment
  6. The assignee will be able to follow the step-by-step instructions
  7. See the Assessments documentation for a full set of quick start guides

Product(s) Affected

Core Platform

Availability

Enterprise

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