Privacy regulators at the CNIL in France recently declared that Google Analytics violates GDPR. Osano’s new block list feature can disable Google Analytics in France to keep you compliant while allowing you to use Google Analytics in regions where it is still legal.
Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, knowledge base and online communities. The solution offers a customizable front-end portal, live chat features and integration with applications like Salesforce and Google Analytics.
Osano connects to Zendesk APIs via a one-click integration. Osano then discovers and automatically classifies the personal data that is stored in Zendesk. Once discovery and classification have completed, you can quickly search against Zendesk and all other connected data stores in response to subject rights requests.