Like fixing your car, replacing your roof, or cutting your hair, you could do your own cookie consent management. But unless you’re already an expert, you’ll be putting yourself at risk, might see poor outcomes, and will be creating a lot of unnecessary work over the long run. With the dozens of privacy laws businesses need to understand, interpret, and operationalize, most choose to buy a cookie consent management platform instead.
Unlike choosing a mechanic, a roofer, or a barber or hairstylist, there are a lot of factors to consider when choosing a provider for a cookie consent management platform. Businesses don’t know what the best cookie consent management platform looks like–and what makes one platform “the best” will differ from business to business.
In this guide, we’ll provide key information you can use to inform your evaluation as well as the top 5 cookie consent management platforms, their pros and cons, and what might make one platform or the other a good fit for your business.
🍪 What Is a Cookie? |
A cookie is a small text file that's stored on your customer's browser. Cookies are used to collect and track your customers’ information and online behavior, e.g., their name, search history, login details, IP address, and more. Some cookies are essential for the proper functioning of the site, and affect the user experience. Others allow organizations to gather data that they can leverage to create more effective and personalized ads. Cookie consent is governed by the GDPR and ePrivacy Directive in the EU. While there are no federal cookie laws in the US, California's CCPA and many other state laws cover data privacy. More countries and regions are already (or are in the middle of) passing similar laws. |
🍪🍪 What Is Cookie Consent? |
Cookie consent is the act of obtaining explicit permission from your site visitors to store or access non-essential cookies on their devices. Cookie information and consent options are usually (but not always) made available via a pop-up banner when a user opens a site. There are three different types of consent: Opt-in: Cookies aren't automatically enabled. The user has to click “accept” on your banner before the cookies can be loaded on their browser. Opt-in consent is a GDPR requirement, but may also be necessary in US jurisdictions under certain circumstances (e.g., when collecting sensitive information). Opt-out: Cookies are automatically active, and if the user doesn’t want them, they must opt out when prompted by the banner. The CCPA and other US state privacy laws follow this model in most cases. Notice-only: A notice-only cookie banner will simply inform the user that cookies are active, but won't provide any options to opt out. This doesn't meet most modern privacy compliance laws and is therefore rare to see in the wild. |
🍪🍪🍪 What Is a Cookie Consent Management Platform? |
A cookie consent management tool or platform helps businesses collect, manage, and record a user's cookie consent in accordance with applicable data privacy laws. A robust management system like Osano's, for example, tailors cookie banners according to the user's region, auto-detects and categorizes cookies, and maintains detailed consent records to help you avoid hefty fines. True cookie consent management software (as opposed to cookie banner plugins) helps businesses stay in compliance with frequently evolving privacy requirements. Consent management platforms, or CMPs, automatically discover cookies and scripts; provide consumers with granular consent options in compliance with privacy law; and automatic, geo-targeted banner display. |
Ketch's platform is a user-friendly privacy management solution optimized for non-technical teams that automates consent collection, storage, and enforcement across multiple channels. It integrates automation, dynamic consent experiences, and analytics. The platform is primarily designed for marketers.
The Ketch Privacy 360 Analytics Suite captures and links the user's entire consent or opt-out activity, and offers developer-friendly APIs and webhooks to help with integration and automation. And like other options on this list, it enables integrations with other platforms (CRM, analytics, etc.).
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CookieYes is a popular consent management platform that’s known for its straightforward, no-frills cookie compliance. With plans starting at zero dollars, the platform is an attractive and suitable option for startups or SMBs. However, its attractive pricing reflects a limited feature set that makes it a poor fit for mid-market and enterprise companies, or companies with more than minimal compliance exposure.
CookieYes customers can use comprehensive consent logs with timestamped records to shore up their audit-readiness as well as take advantage of easy Google Consent Mode v2 and Microsoft Clarity Consent API integrations. The company also comes with a free cookie policy generator.
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Used by over 750,000 websites, OneTrust is a privacy, security, and data governance platform for large companies. Its CMP can manage the full spectrum of user consent for cookies and other trackers across sites, apps, and other digital channels.
OneTrust customers can expect automatic and continuous cookie and tracker scanning for both first- and third-party cookies from a vast database of categorized cookies. The software features highly customizable, automated consent banners with 250+ language options and region-specific messaging, while consent is synchronized across touchpoints to avoid constant re-prompting.
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Cookiebot CMP by Usercentrics is both a platform and WordPress plugin, making it one of the most popular solutions for automated and scalable cookie consent. It covers all major global privacy regulations (GDPR, CCPA, etc.) and is used by more than two million websites.
The software's highly customizable consent banners support over 47 languages and automatically display the appropriate banner based on the user's location. It offers integration options with popular CMS platforms and ad/analytics tools, including Google Consent Mode v2, and all consent data is securely stored to the cloud.
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Osano's cookie consent management platform is a comprehensive compliance solution designed to take the complexity out of following global data privacy laws. This straightforward platform automates the entire consent lifecycle while maintaining a user-friendly experience and strong technical integrations. Osano's "No Fines, No Penalties" guarantee means they’ll pay up to $500k of penalties due to customers’ use of the Osano platform, ensuring Osano and their customers sit on the same side of the table..
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The Final Verdict
Osano's cookie consent solution offers the right balance of automation, compliance, and user experience. Its built-in regulatory guardrails, various customization options, and unified preference management make it the most suitable choice for companies wanting reliable compliance and audit readiness with minimal operational overhead.
Key Features to Consider When Choosing a Cookie Consent Manager
Still vetting software options and need help narrowing down your choices? You can afford to be picky.
As we mentioned earlier, many companies rely on plugins, like GDPR cookie consent plugins for WordPress, but these often lack certain features and benefits that both reduce your risk and your workload.
The above cookie consent management platforms showcase the most important features your business needs to stay compliant without the hassle. To go a little deeper, here are the features to look for if you want a comprehensive software to take care of the entire cookie consent management process:
The best cookie consent management platform options out there will update regularly and provide baked-in guardrails to keep you compliant. Even businesses with dedicated privacy professionals on staff struggle to track and interpret the latest regulatory standards on a continuous basis, let alone translate those standards into an operational reality. Your consent management platform should take care of this for you, staying up to date with the latest law, amendment, enforcement rulings, and the like.
Privacy regulations often require businesses to give consumers granular control over the categories of cookies they do or do not consent to–which means you need to categorize the data trackers on your site. Automation is very helpful in this regard. This feature lets you quickly and correctly detect and categorize every cookie on your website. This allows your business to maintain transparency and compliance while respecting user choices. To increase speed and accuracy even further, consider software with AI-driven cookie recommendations.
Branded consent banners not only show consistency, but also demonstrate to your site visitors that your business prioritizes their personal data privacy. In addition to customization, a robust consent platform will offer pre-approved and pre-made banner templates for every region and language, so you're always covered. Watch out for consent management platforms that promise unlimited customization; often, these solutions will permit you to customize your way out of compliance and won’t provide much guidance on what banner designs are and aren’t compliant.
Giving users control over the data they agree to share, such as the choice to accept or decline different categories of cookies, gives them more confidence in your cookie consent policies and makes the process more transparent.
If you can’t prove your compliance, then in the eyes of a regulator, you weren’t compliant. Your consent management platform should automatically generate and store user consent records so you can prove your compliance should you receive an investigatory notice or undergo an audit.
Robust capabilities are valuable in a consent management platform. But if those capabilities are impossible to use, it doesn’t matter how powerful they are. If you’re evaluating software, you need to balance what it can do with what you’ll be able to do with it. Often, the users of a consent management platform are members of the legal, marketing, or other non-technical teams. Find a system with an intelligible UI and intuitive workflows. Don’t discount the quality of support either–if you get stuck, will your vendor have your back?
Compliance doesn't have to be complicated. With Osano, you get all the benefits of a top-tier cookie compliance software with none of the unexpected maintenance, dark patterns, hidden fees, or unnecessary complexity. Just clean compliance.