Under both the GDPR and CCPA, as well as under numerous other data privacy laws, individuals have data rights. Individuals have the right to request that you delete their data, correct inaccurate data, do not sell their data, or provide a list of all data that you store about them.
In recent months, numerous groups have undertaken "DDOS Compliance Attacks" whereby they band together and submit thousands of fraudulent DSAR/SRRs in an attempt to harm businesses. Automating portions of your DSAR workflow can preserve valuable resources should your company fall victim to one of these DSAR DDOS attacks.
Although full automation or AI-powered DSAR workflows and data mapping may initially seem like a panacea, accuracy is paramount in responding to a subject rights request. If your automation is not 100% accurate, even if you answer a request in a timely fashion, you may still run afoul of the law.
Osano implements a hybrid approach, implementing technology where it is best, and requiring human intervention for critical details. By pairing the Osano GDPR Representative Service, PII Tracking API, and DSAR Workflows together, you will have a robust DSAR implementation that complies with the law and is always accurate.