Product Updates

New in Osano: DSAR admin notes, IAB TCF updates, and more!

posted on May 5, 2022

This past month we shipped several enhancements and bug fixes to the Osano privacy platform. Read on to learn about what’s new for Osano in April 2022. 

DSAR admin notes

Osano Subject Rights Management provides a compliant workflow to manage communications between the data subject who made the request as well as internal coordination to process each DSAR. For each request, automated notifications give a “shoulder tap” to individual data source owners making sure each request is processed in a timely manner. But what if you need to annotate a request with additional info or coordinate with the entire team? 

Now with DSAR admin notes each subject rights request submission has a place to store annotations and team notes. 

IAB TCF 2.0 updates

Recently the Interactive Advertising Bureau (IAB) recently announced an update to their specification for Consent Management Platforms (CMPs). The new specification states that Created and LastUpdated fields on consent records should be limited to the date and not include the time. 

Osano CMP has been updated to comply with the latest IAB specification. This change only takes effect if you have IAB TCF 2.0 mode enabled. 

Estonia banner remap

Osano maintains several consent banner templates designed to be compliant with regional regulations in 50+ countries. Osano CMP automatically displays the correct banner based on a user’s IP address. You can see which banner template is mapped to which countries in our docs. 

Previously, users in Estonia were shown banner template 4 which features opt-in consent, analytics category on by default, and does not display categories on the banner. Now, Estonia is mapped to banner template 2 which features opt-in consent, analytics category off by default, and does display categories on the banner. This change was made as a result of our legal team review that determined template 2 was a better fit to comply with privacy laws that govern Estonia. 

New integrations for Data Discovery

Osano Data Discovery finds data fields in your apps and categorizes them using AI. Our growing catalog of 60+ integrations helps you:

  • Find user data for data subject rights requests
  • Run data assessments in less time
  • Prove compliance with a categorized log of apps that store personal information

This month’s new integrations:

And more! 

For a full list of improvements see the April 2022 release notes.

Availability

BusinessBusiness+Enterprise


New in Osano: attachments, config sorting, and more!

posted on April 6, 2022

This past month we shipped several enhancements and bug fixes to the Osano privacy platform. Read on to learn about what’s new for Osano in March 2022. 

DSAR secure attachments

DSAR message portal demo

When a data subject submits a DSAR, you must verify their identity before you can process the request. Osano’s DSAR web forms have a built-in attachment field to upload files such as a photo with a government ID. But what if you need to share files back and forth with more context? 

Osano Data Subject Rights comes with a secure messaging portal you can now use to send and receive files. Osano scans each attachment for viruses to keep you and your users safe.

In some cases, you may get a DSAR submitted on someone else's behalf. Along with their ID verification, you’d need a copy of their power of attorney. Now, you can request the power of attorney via the secure messaging portal. The data subject can use the portal to send the file for a seamless experience. 

When you receive an access or portability request, you may need to share a full copy of the data with the subject. Now, you can send those files via the secure messaging portal as well.

DSAR message portal screenshot

X to close on banner 1

Consent banner with x screenshot

Osano Consent Management Platform (CMP) provides compliant banner templates for 50+ countries. 

This past month we added an X to close the dialog for consent dialog 1. (Dialogs use a banner or box depending on your config and both now have the X.) This dialog appears and then disappears after a timeout. Before, website visitors were not able to dismiss the banner/box and needed to wait for the timeout. Now, they can click the X to dismiss the dialog. This has been a popular feature request due to the improved user experience. 

Clicking the X has the same effect as the timeout: Osano implies consent and accepts all cookies. Uses can remove consent by updating their settings using the Osano Storage Preferences.

Countries that use Dialog 1:

  • Australia
  • Canada
  • Japan
  • Russia
  • South Korea
  • Switzerland
  • United States (with CCPA Opt-Out enabled)
  • All other unspecified countries

Like all CMP updates, you must publish before the change will go live. If you use CSS to override the Consent Dialog 1 styles, test the update to make sure it appears how you want it to.

CMP configuration sorting

Configuration sorting demo

When you only have one website, you can manage cookie consent with only a few CMP configurations. Often, folks have one for testing on a staging site and one for the public site. But folks with many websites may have hundreds or even thousands of configurations. Each domain with unique banner styles or a unique set of cookies to categories needs its own config.

This past month we shipped a small quality of life improvement to Osano CMP that is sure to make a big difference. You can now sort and filter, so you can sift through a mountain of configurations in a few seconds. We also added the Created date to the user interface to help you find the right configuration fast.

Sort by

  • Name
  • Domain
  • Created date
  • Updated date
  • Compliance Mode
  • Publish Status

Filter by

  • Compliance Mode 
  • Publish Status 

Configuration sorting screenshot

New integrations for Data Discovery

Osano Data Discovery finds data fields in your apps and categorizes them using AI. Our growing catalog of 40+ integrations helps you:

  • Find user data for data subject rights requests
  • Run data assessments in less time
  • Prove compliance with a categorized log of apps that store personal information

This month’s new integrations:

  • Wista
  • Trello
  • Recurly
  • Square
  • Big Commerce
  • Braintree
  • Slack
  • Sendbird

And more!

For a full list of improvements see the March 2022 release notes.

Availability

BusinessBusiness+Enterprise


Introducing AMP support for Osano Consent Manager

posted on January 14, 2022

Capturing user consent to store cookies isn’t always as simple as running a standard JavaScript snippet. Some web frameworks require unique code to work properly. This is the case for AMP (previously referred to as “Accelerated Mobile Pages”). When it comes to capturing consent on an AMP page the standard approach doesn’t work. That’s why we are excited today to announce Osano’s support for AMP. You can now install Osano Consent Manager on your AMP pages and enjoy all the benefits of privacy compliance that you do on your standard websites.

What is AMP? 

AMP is an open source web framework for creating web content such as pages, emails, and ads, that run and load very quickly. Previously referred to as, “Accelerated Mobile Pages,” AMP pages tend to perform faster because they are simplified versions of the full page and most are delivered by Google's AMP cache. AMP works particularly well for mobile because it can load quickly even when someone has a spotty internet connection. AMP pages tend to rank well in search engines because of their high performance. In particular, media and content sites, such as Dallas Morning News, rely on AMP as a key part of their content distribution strategy. 

How does Osano Consent Manager for AMP work? 

AMP pages are built using framework components. Osano Consent Manger uses the amp-consent component. When building your page you include the amp-consent component script in your page’s <head> tag and include the amp-consent component itself in your page’s body. See the Osano AMP quick start for a complete set of step-by-step instructions. 

Osano Consent Manger for AMP Features

  • Share user consent between your AMP and full sites. Users only have to consent once.
  • Share your configuration between both sites as well. The same UI will be displayed and any changes will be applied to both.
  • Users may update their consent preferences through the AMP version.
  • Conforms to the amp-consent component specification so it is fully AMP compliant.

Why does this matter?

With Osano Consent Manager for AMP, you can now capture and manage consent across your standard and AMP pages using the same Consent Management Platform and the only consent manager backed by a No Fines, No Penalties Pledge!

 

Product(s) Affected

Consent Management

Availability

BusinessBusiness+Enterprise

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What's New at Osano

New in April 2022: Admin notes, IAB TCF updates, and more!

Collaborate on DSARs with internal notes for request submissions. IAB TCF 2.0 Consent Management support has been updated per the latest IAB specifications. 11 new Data Discovery integrations and more! Check out our latest product announcement blog for demos, links, and more information.

LEARN WHAT’S NEW IN APRIL

New in March 2022: attachments, config sorting, and more!

Send and receive attachments in the Data Subject Rights secure messaging portal, filter and sort capabilities for your Consent Management configuration, and much more! Check out our latest product announcement blog for demos, links, and more information.

LEARN WHAT’S NEW IN MARCH

Introducing AMP support for Osano Consent Manager

Capture and manage consent across your standard and AMP pages using the same Consent Management Platform.

Learn more about Osano for AMP

Saudi Arabia and UAE banner updates

Based on recent legislation in Saudi Arabia and the UAE, Osano Consent Manager now features updated cookie banners for both regions. 

Learn more

Introducing Secure Messaging Portal

Now you can communicate securely with your customers and users who make Data Subject Access Requests (DSARs) about their request in a secure and compliant way.

Read about the DSAR Secure Messaging Portal

View more product updates

Osano product & engineering teams have been hard at work. View the full list of all product updates.

View Product Updates