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Hello all, and happy Thursday! 

There are plenty of fascinating stories in this week’s Privacy Insider—the APRA is inching its way through the legislative process, and the EU AI Act is right on the cusp of becoming effective—but the recent Ticketmaster-Live Nation hack caught my attention. 

A group known as ShinyHunters has claimed responsibility for the hack, which involved the personal information of 560 million users. The hacker group has offered this data up for sale for a whopping... $500,000. Which really doesn’t seem like all that much money considering the scope of the breach.  

In fact, it comes out to just a fraction of a fraction of a cent per affected individual. Somebody’s life could be totally upended due to a scam made possible by information that cost less than a tenth of a cent. 

Was it really necessary for Ticketmaster to have collected all of this information?  

It’s easy to focus on the cybersecurity aspects of this story but had more attention been paid to data privacy, the damage may have been much less significant. Not only is the number of affected individuals considerable, but the scope of information exposed per individual is notable as well. Individuals affected by the hack had their full names, addresses, phone numbers, last four digits of their card numbers and expiration dates, customer fraud details, and more exposed. 

From the outside looking in, it’s not possible to say for certain whether Ticketmaster needed to collect all of this data and retain it for as long as they did. In any case, the outcome is the same: 560 million individuals need to safeguard themselves against potential identity theft and fraud because their information is for sale—and it’s going cheap. 

Best, 

Arlo 

P.S. Struggling to persuade your leadership team that data privacy matters? Tomorrow’s webinar (Securing Buy-In: Making the Business Case for Data Privacy) may be exactly the resource you’re looking for. Save your seat here. 


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Hackers Claim Ticketmaster Data Breach: 560M Users’ Info for Sale at $500K 

Hackers have claimed to have breached the security of Ticketmaster-Live Nation, compromising the personal data of a whopping 560 million users. Over a terabyte of data is now being offered for a one-time sale for $500,000, including full names, addresses, email addresses, phone numbers, ticket sales and event details, order information, and partial payment card data. The hack comes amidst a DoJ antitrust lawsuit against Ticketmaster-Live Nation. 

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Proposed American Privacy Rights Act Clears U.S. House Subcommittee 

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Osano Blog: Making the Business Case for Your Data Privacy Program 

Want to hear about some tips for securing buy-in in advance of our webinar? Our blog post is on making the business case for your privacy program is the perfect amuse-bouche. 

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