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Hello all, and happy Thursday!  

 A common theme we return to in this newsletter is that data privacy never stands still. That’s true for regulations, of course, but it’s also true for best practices and solutions. 

Take consent management. For a long time, cookie consent was one of the main problems to solve for businesses. Cookie consent still matters, but it’s become more of a known quantity. Cookies, however, aren’t the only way to collect personal data (and when it comes to third-party cookies, it’s a method that’s slowly being phased out).  

How do you manage consent in all places you collect personal data aside from cookies—whether that’s in-app, over the phone, via email, or anywhere else? The answer is universal consent. 

If you’re curious about learning more, you’re in luck: the IAPP is hosting a webinar with Osano’s CPO Brian Herr and Anna Covert, the Principal of Covert Communication! We’ll cover the basics of universal consent and why it’s especially important to your colleagues in marketing during the webinar on March 26. 

Register here! 



P.S. We’re still on the hunt for a Senior Privacy Program Manager! Lead privacy enablement internally and externally on a growing, fully remote team! Click here to learn more and apply. 


Top Privacy Stories of the Week

European Commission Requests Information from Multiple Organizations Under DSA Regarding AI 

The European Commission issued requests for information on risks posed by generative artificial intelligence use by six very large online platforms and two very large search engines under the Digital Services Act. These inquiries were issued to Facebook, Instagram, Snapchat, TikTok, YouTube and X, formerly Twitter, as well as Bing and Google. 

Read more 

Retailers Face Wave of California Invasion of Privacy Act (CIPA) Lawsuits Retailers 

Since 2022, at least 40 lawsuits involving the California Invasion of Privacy Act (CIPA) have been filed. Most of these suits have been filed against online retailers, who have begun to adopt technologies like session replay and chatbots to enhance customer experiences. These tools have inadvertently led retailers into murky legal waters. 

Read more  

UK ICO Publishes New Guidance on Fines 

On March 18, 2024, the UK Information Commissioner’s Office (ICO) published new guidance on how the ICO determines penalties and calculates fines. The guidance covers a variety of topics and considerations relevant to penalties and fines, including multi-infringement fines, when advance notice should be given, and how fines are ultimately calculated. 

Read more 

Tech Giants Grilled on Their Compliance with EU’s New Digital Markets Act 

Apple explained how it is complying with the European Union’s Digital Markets Act at a hearing in Brussels on Monday, fending off criticism that it has not done enough to meet the terms of the law. It kicks off a week of hearings of all the tech giants and their compliance with the newly enacted legislation. 

Read more  

Osano Blog: Understanding the New Hampshire Privacy Act (NHPA): What You Need to Know 

New Hampshire has joined the many other states implementing comprehensive data privacy laws in the absence of an overarching federal regulation. While this means greater complexity for businesses, we’ve got you covered. Check out our blog post to learn all the basics of the New Hampshire data privacy law, including key provisions, its impact on businesses and steps to take to ensure compliance with the increasingly complex patchwork of data privacy laws. 

Read more 

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