PII Tracking API

Your application and workflows store personally identifiable information such as IP addresses, emails, and more. You are likely sharing that data with 3rd parties through integrations.

How do you keep track of who stored what and when? It seems like a big task, but Osano's API makes it easy.

Learn About PII Tracking API
PII Tracking API

One System of Record for PII Sharing

Keeping track of what you store about visitors, where it is stored, and who you have shared it with is a requirement under most privacy laws. Being able to search that data and provide answers to the individual who provided the data are also mandatory. The Osano API makes storing and retrieving these records fast, easy, and secure. The way it works is simple: send one additional REST call to our API endpoint after you send PII to another party.

Privacy API flowchart showing data going to vendors and blockchain

Fully Encrypted

All PII sent to the Osano system is encrypted immediately using a one-way SHA-512 hashing algorithm with a salt unique to your customer ID. This means the PII you send is searchable but not viewable, even if the entire database were to be shared with the world. PII is encrypted in memory and is not stored to disk.

Immutable Record

In the event of a lawsuit or data subject request, you must provide proof that the records are accurate and have not been modified. Osano leverages the AWS Quantum blockchain ledger (the same ledger used to store consents for our CMP) for fast, scalable, and cryptographically verifiable proof of consent and storage.

One REST Call

A single signed request to the Osano API added to your workflow or application will record which fields are stored or shared, along with any additional information you would like to share. You can choose to send PII to Osano to make it searchable, or use your own identifiers to correlate records to individuals.

Build privacy into your application.

Get Compliant Now

A single simple REST call is all you need to begin complying with numerous laws.

At the heart of much of the data sharing problem is that developers need to solve problems, so they build integrations with other systems.

The big problem is that when that data is sent to an integration or stored in a local database, nobody has a record of the fact that the data has been shared. This leaves companies scrambling and devoting outsized resources to data subject requests when they are received.

In hindsight, every company wishes they had been tracking data in this manner since they began storing data, but if your company didn't, it's time to begin. As the saying goes, the best time to plant a tree is yesterday, and the second best time is now.

Developers can easily add a searchable, auditable record of what is shared and with whom by using the Osano PII Tracking API and for most developers this implementation will take about 5 minutes.

What's New at Osano

Pentland release offers new features on consent management and data subject access requests

As we here at Osano continue to roll out features to help you do data privacy right, we have some exciting new features to announce with our Pentland release.

Our First Layer Category feature allows you to turn off the “cookie categories” function within your first-layer cookie banner. This impacts end users within the European Economic Area and the U.K. Importantly, you still have the option to maintain the cookie categories function for your customers if preferred, but now, an “on/off” toggle button allows you the choice. 

The change is based on Osano customers’ feedback and aims to present a cleaner user experience and may result in higher opt-in rates to cookies.

In addition, the Pentland release provides a new service to help you comply with California residents’ privacy rights under California’s Consumer Privacy Act. The law requires businesses with an offline component or indirect relationship to provide a toll-free phone number for data subject inquiries. Customers using Twilio as a phone host can now integrate Osano’s “DSAR phone line,” which transcribes the call and places it into your company’s data subject access request center. This eliminates the need for call agents to fulfill your data subject phone line obligation under the CCPA.

Learn more about Pentland features

Osano offers privacy consulting

By now, you know that companies that show their customers that they take privacy seriously will earn their trust and loyalty. And we know that compliance with data privacy laws, like the GDPR or the CCPA, can feel like a burden. But what if it were easy and could boost your bottom line? What if you could relax — maybe even sleep at night! —  because your regulatory commitments were being handled.

We're excited to tell you: We can help you feel that way. Osano is now offering privacy consulting in addition to our compliance software. Whether you need an interim privacy officer, a data protection officer or project-specific resources, our privacy consultants are ready to roll their sleeves up for you. 

You can get started today with a free 30-minute consultation by clicking here. 

Find out more

Sweeney release

We have just released a major new upgrade to our platform. This update features role-based access controls for your business. Admins will now be empowered to restrict a user's access and control to specific parts of Osano's platform.

Role-based access controls are only the most visible of numerous enhancements in this update that improve the performance, integrity and security of the Osano platform. The release notes detail the full list of enhancements and bug fixes.

The name of this release is a hat tip to Latanya Sweeney, a Harvard professor and privacy researcher who has done pioneering privacy research for the past two decades. Click to read more about her impressive work.

Read the Release Notes

Westin release

Announcing a shiny new update to Osano's platform! Updates include:

  • Consent Manager preview showing language translations and popup styling by location
  • Consent Manager versioning and rollback
  • iFrame blocking support
  • Consent Manager configuration duplication
  • Two dozen other features, enhancements, and bug fixes

This release is named in honor of Alan Westin, the father of modern data privacy law. We released an article on our blog about how his work has shaped privacy laws and perceptions today.

Read the Release Notes

White paper: The Osano Data Privacy and Data Breach Link

Announcing a groundbreaking report analyzing the relationship between a company’s privacy practices and their likelihood of experiencing a data breach. The Osano Data Privacy and Data Breach Link reveals a predictive relationship between responsible privacy practices and security outcomes.

Download the White Paper