Osano features

Good data governance requires actively managing data privacy, which means you must comply with laws and actively monitor your vendors to ensure they remain compliant.

Management

Data Subject Rights Management

Easily manage 1 or 1,000,000 data subject requests. Osano makes it easy to verify a data subject's identity, assign inbound requests to the appropriate owner, delegate data source retrieval, and deliver the results to the data subjects in the time as required by law.

Learn About DSAR/SRR
Data Subject Rights Management
Management

GDPR Representative

Article 27 of the GDPR requires in-scope companies to maintain a physical presence in the EU. This GDPR representative is required for receiving correspondence from EU authorities and for data subjects to mail requests. Failure to maintain this physical presence can result in penalties and fines.

Osano International Compliance Services LTD, our Irish subsidiary, maintains an office in Dublin. We provide dedicated digital mail forwarding and a team of data privacy-focused attorneys who are ready to help you should the need arise.

With the Osano GDPR Representative feature, you simply update your GDPR statement to reflect Osano as your representative. Receipt of new mail automatically triggers alerts to you, and the scanned documents are available to you for download.

Learn About GDPR Representative
GDPR Representative
GDPR Representative Background
Monitoring

Vendor Risk Monitoring

Osano's team of CIPPs and attorneys reviews and objectively grades the privacy practices of more than 13,000 vendors. We use a proprietary 163 item ontology that maps closely to NIST and ISO privacy standards.

Plus, when vendors adjust their practices, Osano's attorneys re-review them. What you get is an easy to understand breakdown of where each vendor is doing well, where they are doing poorly, and with whom they share data.

Learn About Vendor Risk Monitoring
Vendor Risk Monitoring
Monitoring

Policy Change Detection

When a vendor changes their policies such as GDPR, Privacy, Terms and more, they may or may not tell you. If they do notify you, they may or may not explain what changed.

Osano keeps a watchful eye on your vendors’ published compliance documents, crawling and comparing nightly. We maintain copies of historical versions, alert you when changes occur, and make it easy to see what has changed between two documents by using red and green highlights.

Learn About Policy Change Detection
Policy Change Detection
Monitoring

Vendor Lawsuit Alerts

Your vendors may state they are following certain protocols, but do they do as they say? The first place that you'll find evidence of failure to comply is in the summary of a lawsuit filed against a vendor. Osano monitors more than 220,000 lawsuits in federal, state, and district courts on your behalf for suits against your vendors. We provide timely updates to help you understand whether vendors are honoring their agreements.

Although large companies likely can withstand expensive litigation, the same isn’t always true for smaller companies. If you're relying on a smaller vendor that gets bogged down in litigation, you usually won't find out until it's too late.

Learn About Vendor Lawsuit Alerts
Vendor Lawsuit Alerts
Monitoring

Privacy Law Alerts

Regulatory compliance requirements are complex and ever-changing. Between GDPR, the California Data Privacy Law, and countless other privacy and compliance laws under consideration, it’s impossible to keep up.

Osano does it for you! We monitor international, federal, and state legislatures for new laws. Then we alert you of upcoming changes and requirements that may impact your business.

Learn About Privacy Law Alerts
Privacy Law Alerts
Advisory

Ask the Privacy Experts

We get it. Sometimes you want to talk to a real, live person. Osano's team of privacy experts are available in the application to answer your questions and provide general guidance around best practices and laws.

Ask questions about best practices, how to handle PII, what qualifies as PII, advice on responding to data subjects, or even just get an opinion about your own privacy policy.

Learn About Privacy Experts
Ask the Privacy Experts
Developer API

PII Tracking API

Build privacy into your applications and workflows. One call to the Osano API from within your application automatically records which fields are being stored and which vendor they have been shared with.

All PII is encrypted using a one way SHA-512 hashing algorithm with a salt that is unique to each Osano customer. This means that should you choose to optionally send any PII into the Osano API, it is not reversible.

The PII Tracking API is highly scalable and can handle recording of more than one billion records per day.

Learn About PII Tracking API
PII Tracking API

Privacy Can Be Complicated.

Let Osano Make It Simple
bgd__cta-with-background-image

What's New at Osano

Pentland release offers new features on consent management and data subject access requests

As we here at Osano continue to roll out features to help you do data privacy right, we have some exciting new features to announce with our Pentland release.

Our First Layer Category feature allows you to turn off the “cookie categories” function within your first-layer cookie banner. This impacts end users within the European Economic Area and the U.K. Importantly, you still have the option to maintain the cookie categories function for your customers if preferred, but now, an “on/off” toggle button allows you the choice. 

The change is based on Osano customers’ feedback and aims to present a cleaner user experience and may result in higher opt-in rates to cookies.

In addition, the Pentland release provides a new service to help you comply with California residents’ privacy rights under California’s Consumer Privacy Act. The law requires businesses with an offline component or indirect relationship to provide a toll-free phone number for data subject inquiries. Customers using Twilio as a phone host can now integrate Osano’s “DSAR phone line,” which transcribes the call and places it into your company’s data subject access request center. This eliminates the need for call agents to fulfill your data subject phone line obligation under the CCPA.

Learn more about Pentland features

Osano offers privacy consulting

By now, you know that companies that show their customers that they take privacy seriously will earn their trust and loyalty. And we know that compliance with data privacy laws, like the GDPR or the CCPA, can feel like a burden. But what if it were easy and could boost your bottom line? What if you could relax — maybe even sleep at night! —  because your regulatory commitments were being handled.

We're excited to tell you: We can help you feel that way. Osano is now offering privacy consulting in addition to our compliance software. Whether you need an interim privacy officer, a data protection officer or project-specific resources, our privacy consultants are ready to roll their sleeves up for you. 

You can get started today with a free 30-minute consultation by clicking here. 

Find out more

Sweeney release

We have just released a major new upgrade to our platform. This update features role-based access controls for your business. Admins will now be empowered to restrict a user's access and control to specific parts of Osano's platform.

Role-based access controls are only the most visible of numerous enhancements in this update that improve the performance, integrity and security of the Osano platform. The release notes detail the full list of enhancements and bug fixes.

The name of this release is a hat tip to Latanya Sweeney, a Harvard professor and privacy researcher who has done pioneering privacy research for the past two decades. Click to read more about her impressive work.

Read the Release Notes

Westin release

Announcing a shiny new update to Osano's platform! Updates include:

  • Consent Manager preview showing language translations and popup styling by location
  • Consent Manager versioning and rollback
  • iFrame blocking support
  • Consent Manager configuration duplication
  • Two dozen other features, enhancements, and bug fixes

This release is named in honor of Alan Westin, the father of modern data privacy law. We released an article on our blog about how his work has shaped privacy laws and perceptions today.

Read the Release Notes

White paper: The Osano Data Privacy and Data Breach Link

Announcing a groundbreaking report analyzing the relationship between a company’s privacy practices and their likelihood of experiencing a data breach. The Osano Data Privacy and Data Breach Link reveals a predictive relationship between responsible privacy practices and security outcomes.

Download the White Paper