Hello all, and happy Thursday!
With the new year, TikTok began rolling out age verification for EU users.
It’s a classic case of children’s safety leading to (or being used to justify) excess data collection. We don’t know exactly how bad TikTok’s age verification system is, as it’s only recently been revealed. The company recently completed a year-long pilot in Britain and began rolling it out in the EU earlier this month.
In essence, the system analyzes users’ profiles, posted videos, and other behavioral signals to predict whether an account belongs to an underage user. It’s not confirmed yet, but odds are this work is being carried out with AI. Then, human moderators review accounts flagged by the system to ban any under-13 users, as per TikTok’s terms of service. For appeals, TikTok will use a third-party provider to estimate age based on users’ biometrics, as well as credit-card checks and IDs.
That’s a lot of data processing!
TikTok asserts it worked in conjunction with EU data protection authorities and that its system is purpose-built for EU compliance. Even so, it seems hard to imagine that there was no other approach to reduce underage accounts that relied on less data collection.
Best,
Arlo
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Arlo Gilbert
Arlo Gilbert
Arlo Gilbert is the CIO & co-founder of Osano. A native of Austin, Texas, he has been building software companies for more than 25 years in categories including telecom, payments, procurement, and compliance. In 2005 Arlo invented voice commerce, he has testified before congress on technology issues, and is a frequent speaker on data privacy rights.
