A Major Milestone for Osano...and the Industry
When we founded Osano, our goals were ambitious. We wanted to...Read Now
April 26, 2022
More than 2 billion people purchased goods and services online in 2021, entrusting their data to the e-commerce platforms that process the data. With over one million businesses using the e-commerce company, Shopify data privacy has never been more critical.
Data privacy laws vary by state and country, and businesses are responsible for their compliance in each destination. This post will dive into everything you need to know about privacy in e-commerce and how to stay compliant.
Shopify is a global platform that makes it easy to sell products worldwide. With the ease of business comes the not-so-easy task of implementing an e-commerce data privacy plan.
To deliver goods or services to a customer, you will need to collect personal information. This information can include:
Protecting a customer’s data isn’t just an excellent way to build trust with your customers — it’s the law in many places. No matter where your business is located, you’re responsible for complying with the data privacy laws in each customer’s location.
As a data processor, Shopify is subject to a specific set of laws under GDPR. Shopify fulfills the obligations required of them. However, GDPR imposes additional requirements on data collectors. Businesses can configure their Shopify platforms to be GDPR compliant and must actively choose adherence.
Running an e-commerce business is challenging. There are many moving parts, and staying on top of branding, digital marketing, SEO, and social media can feel like a full-time job. Before launching any of those strategies, build a store with GDPR, CCPA, and CPRA in mind.
To comply with e-commerce data privacy regulations around the world, include the following on your Shopify website:
The GDPR guarantees the following rights to residents of the EU:
While Shopify allows businesses to configure their shop to protect these rights, it’s not the default. Complying with GDPR on Shopify is a business’s responsibility.
If you collect personal data from European residents, the GDPR applies to you. To avoid penalties, you must:
The California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) are laws designed to protect the privacy of California residents. The CCPA was voted into law in 2018. In 2020, Californians voted for CPRA to add even more privacy protections.
If your shop is available to Californians, you’re responsible for CPRA compliance on Shopify if your business:
Shopify does not use the data you provide for independent purposes. Can all other vendors and apps you use promise the same? Before crafting your disclosures, take the time to fully understand how the third parties you work with protect customer data.
Complying with GDPR, CCPA, and CRPA legislation isn’t easy. Just ask the team at Reshoevn8r. They used to spend up to 8 hours on every data request. Now, they save up to 6 hours with Osano’s Consent Management and Data Discovery tools. You can, too.
With just one line of code, you can stay compliant on Shopify and with more than 100 other apps and vendors. Request a demo to find out how Osano integrates with your Shopify page, or try Osano for free for 30 days.
The Osano staff is a diverse team of free thinkers who enjoy working as part of a distributed team with the common goal of working to make a more transparent internet. Occasionally, the team writes under the pen name of our mascot, “Penny, the Privacy Pro.”